| Emergencies |
What is an emergency? |
Anything your mom would consider life threatening.
Fire of any kind.
Ceiling Leak.
Gas Leak.
Break-In or Act of Violence.
Vehicle running into the property.
Something happening to the property that would put tenants in immediate danger. |
| Utilities |
How soon do I need to set up utilities in my name? |
Per your lease, tenants are required to place utilities in their name within 48 hours of moving in. |
What should I do if I forgot to set up an account with utilities in my name? |
First, locate the phone number of the utility company you forgot to contact (there is a copy of such numbers provided in your move-in packet as well as online). Second, call said utility company to check your current status and create an account in your name. Third, call Adams Housing to let us know that you have set up an account (that way, we won't need to make an inquiry in your file). If we get a bill, and it was not transfered into your name, Adams Housing will charge you 15% of total bill recieved whether you set up an account yet or not. Lateness in this department is not taken lightly and you will be held accountable for lack of personal iniative. Please be responsible...it's your checkbook. |
I need a number for the gas, electric, oil, cable, internet, or water company...where can I find one? |
Right Here!!
Natural Gas
Chesapeake Utilites
1-800- 427-0015
Electricity
Connective Electric
1-800-375-7117
Oil
Mid Eastern Oil
410-749-4212
Water
Water Department (City of Salisbury)
410-548-3115
Cable/ Internet
Comcast
410-749-1555
Hauling/Dump Fees
City Service Center
410-548-3177 |
| Helpful Information |
I have an issue or question involving my personal safety (or someone elses) that is not housing-related and needs to be addressed...who should I call? |
The Salisbury City Police Department
410-749-5151
...please remember, the police are here to assist and protect you. Your safety is their number one priority. If you see ANY SUSPICIOUS ACTIVITY AT ALL, do not hesitate to call them. We all have to work together to keep Salisbury safe.
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What constitutes a "clean" house? |
We understand that sometimes things can get cluttered when life gets a little hectic...we don't expect your house to be perfect. However, as a general rule if any of these things come up in your apartment, it is definitely not clean and you can expect a heavy disinfecting bill.
1. Rotting food. This includes but is not limited to: any crumbs left on the floor, any food that is left unattended for more than one day, and grime or buildup that was once something edible. This is covered in your lease. Food that is left out attracts vermin and often ruins stoves, dishwashers, sinks, and ovens. If you choose to live in such a way, please expect a heavy cleaning bill at the time of move out.
2. Urine or fecal matter in or around the toilets and bathroom. Perhaps the only thing worse than cleaning up your own waste, is cleaning up after someone else. If our cleaning crew has to interact with the products of your bodily functions, please expect to see a bill proportional to the unpleasantness involved in such a job.
3. Blocked walkways. It is City code that all exits and fire escapes be kept clear of debris and obstacles. Do not keep anything in hallways, stairs, windows, or doors which would prevent you from escaping during an emergency.
4. Trash. If outdoor trash becomes an issue, you will know because the City will fine you. Call the City Service Center to have traSsh removed if you miss the trash truck--they charge a fee of $25.00. Do not allow heavy piles or garbage to accumulate inside the property either. Aside from providing a breeding ground for germs and bacteria, piles of trash are often a fire hazard if they are anywhere near a heating installation. Do not decorate your house with trash (empty beer, wine, liquor bottles, or equivalent cardboard insignia). It looks terrible, is considered illegal advertising, and is forbidden by your lease agreement. If "decorative trash" becomes an issue, we will not hesistate to remove it upon inspection.
If this sounds like a lot, it may help to remember that we are only asking you to keep up with the kitchen, clean the bathrooms, make sure walkways are clear, and take out the trash on a regular basis. Staying on top of these four issues will save you money and save us time.
Lets make life easier for everybody . |
| Move Out Protocol |
What do my roommates and I need to do to get our property ready for moveout? |
ADAMS HOUSING MOVE-OUT CLEANING LIST 2010
1. Yard
· Remove trash on or around property
· Cut grass
· Pull weeds from flowerbeds and sidewalks
· Remove all cigarette butts from yard, sidewalks and driveway ($50 charge)
2. Porches
· Remove all belongings
· Sweep free of debris
· Remove all cigarette buckets
3. Carpets
· Vacuum
· Carpets are professionally cleaned and charges are deducted from the collective security deposit.
4. Kitchen
· Refrigerator: remove food, clean and disinfect inside /outside surfaces
· Cabinets: remove all items, wipe inside surfaces and outside surfaces clean
· Drawers: remove all items, wipe inside/outside surfaces clean
· Scour and disinfect sinks
· Wipe down counters
· Range hood: wipe down/degrease
· Stove: clean burner pans, wipe food/debris under stove, clean stove top, clean stove front. Oven: wipe clean of all spills and debris
· Baseboards: wipe down, remove dust/grime
· Floors: sweep and mop
5. Bedrooms and Living Areas
· Closets: remove all belongings including hangers; sweep or vacuum
· Baseboards: wipe down, remove dust/grime
· Ceiling fans: wipe off blades, replace light bulbs
· Window sills: vacuum
· Floors: sweep/ mop or vacuum if carpeted
· Wall: spot clean– smears, hand prints, shoe prints etc. (MAGIC ERASER works well to clean walls.)
· PLEASE DO NOT SPACKLE NAIL HOLES IN WALLS
6. Laundry Room
· Washing Machine/Dryer: wipe clean of detergent, fabric softener and debris
· Shelves: wipe clean
· Mop floor
· Empty lint filter in dryer
7. Basement
· Remove all debris/belongings
· Sweep clean
8. Stairs:
* Sweep/vacuum
* Wipe kick plates
9. Bathrooms:
· Clean shower and tub ( remove all mildew and molds) (bleach)
· Scour toilets and toilet bases
· Clean sink, faucets
· Wipe out medicine cabinets, clean toothbrush and soap fixtures
· Mop floor
· Wipe off any soap scum from walls or cabinets
· Baseboards: wipe down, remove dust/grime
· Bleach any mold on ceiling or wall
10. Misc:
* Spot clean light switches/outlets
* return all screens and storms to windows to their proper
location, replace intake filter, dust spider webs. Tenants are
charged $15.00 per broken/filthy/damaged blind.
* KINDLY TAKE YOUR EXCESS TRASH/UNWANTED ITEMS TO THE DUMP. THE CITY WILL NOT PICK UP OVERFLOWING GARBAGE AND ITEMS PILED UP BY GARBAGE CANS. ADAMS HOUSING WILL CHARGE YOU FOR HAULING IF WE FIND PILES OF TRASH OR DEBRIS OUTSIDE/INSIDE YOUR PROPERTY--$200.00 MINIMUM HAULING CHARGE.
* If your property smells like cigarette smoke, you will be charged for repainting/de-ionizing the property.
* You have exceeded the standards for ordinary wear and tear if Adams Housing needs to repaint interior areas of your property and you have been leasing less than two years.
****TENANTS WITH OIL TANKS.***
Please make sure your oil tank is filled prior to your move-out property inspection. Adams Housing will be checking to make sure your oil tank is filled upon vacating the property. Should you neglect to cap off the oil tank, Adams Housing will deduct the cost from your collective security deposit.
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How do we schedule a move-out inspection? |
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| Security Deposit |
What is the purpose of the security deposit? |
Security deposit has several purposes:
1) Customarily, SD is paid at the time of lease signing to hol the property for you before you move in.
2) If you renig on moving in the property, it will not be returned to you as other customers have been turned away because you agreed to take the property.
3) Security deposit is used by the landlord to restore the condition of the property, make repairs, clean, pay unpaid bills owed by tenant at move-out |
| Utilities |
Do I get interest on my security depost? |
Yes. 3% per year. |
When do I get my security deposit back? |
Your security deposit will be returned to you within 45 days of the last day of your lease. If you do not provide your landlord with a forwarding address, the SD will be sent to your last known address. |
What gets deducted from my security deposit? |
Deductions from security deposit depend on the condition the tenants choose to leave the property. Security deposits are used to pay for repairs, cleaning charges and any unpaid bills owed to Adams Housing. Final water bills are deducted from all security deposits.
SECURITY DEPOSIT IS NOT TO BE USED TO PAY FOR LAST MONTH’S RENT.
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| Paying Rent |
What forms of payment does Adams Housing accept? |
For your convenience, Adams Housing accepts multiple forms of payment including cash, check, money order, credit card, debit card and wiring money. |
| Utilities |
How do I pay by credit card? |
You have several options for monthly rent payment for amounts under $425:
1) You or your parents may call in a credit card over the phone. A $10 fee applies.
2) You can arrange for Adams Housing to debit your credit card monthly. A $10 fee applies.
3) You may also visit us in person to use a credit or debit card. A $10 fee applies.
4) You may use our internet option to pay by credit card. A $15 fee applies.
For any amount over $425 an additional 4% is added to the total. |

















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